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Location
Is the center in an area of town convenient for you to drop off and pick up your loved one? If not, is transportation available for them to and from your home? Is there an extra charge?
Is the area of town the community is in safe and free of crime?
In case of a medical emergency, is there a hospital nearby?
Physical Plant
Does the community seem clean and wellmaintained?
Is the community free from odors?
Are exterior doors kept locked during the daytime hours?
Are there smoke detectors and sprinklers?
Is there good lighting throughout the center both indoors and in parking areas outdoors?
Is there an area your loved one can rest or take a nap?
Does there seem to be adequate space for all residents including areas for meals and activities?
Is there a secure outdoor area for clients to enjoy?
Personal Care & Assistance
What kinds of personal care and services are available and what are the charges?
What conditions would make your loved one no longer appropriate for adult day services with this center?
Are therapy services available if your loved one needs them?
Is there a separate program for residents with Alzheimer's disease and related dementias?
Ask about the hiring process. Is staff given background checks? After their initial orientation, what kind of yearly training is required?
What is the staff to client ratio? (Depending upon the program model, a good rule of thumb is at least one staff member for every four to six clients.)
Are any health screenings offered as a part of the base fee (i.e. blood pressure check)?
Is medication assistance or reminders an available service? What is the cost?
Observe the staff interaction with clients. Is caring, patient and respectful? What days and hours is the center open?
Program Services
What types of social and recreational activities are provided?
What are the credentials of the people leading the activities?
Are there individual and group activities available to clients based upon interests and abilities?
Are the activities age and ability appropriate?
Are any fitness or wellness activities a part of the calendar?
Meal Service
What meals are available?
Is there an additional fee for meals?
How and where are meals prepared?
Does a dietician oversee the menu?
Are special diets accommodated?
Where and how are meals served?
Are healthy snacks and beverages available all day?
Talk With Current Residents and Families
Does the center look and feel inviting?
Does the staff make you feel welcome?
Does staff seem willing to listen and help you find out what you want and need for your family member?
How long has day care been in business?
Is the center forprofit or notfor profit and who is the owner?
Do clients seem well cared for and content?
Does staff seem engaged with residents?
If a client approaches you on your tour, ask them how they like coming to the center.
If you see family members picking up or dropping off loved ones, ask them how long they have been coming there and how satisfied they are.
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SENIOR CARE ADVISORS
Call us now at 866.610.8018 Mon-Fri 9-5 EST, or complete the form below to talk with a Senior Care Advisor.
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